Refund & Cancellation Policy

Your Right to Cancel
Under EU law, you have the right to cancel your order within 14 calendar days from the day you receive your items, without giving any reason.

How to Request a Refund
To initiate a return, please contact us at aleksandrcodevuedeveloment@gmail.com within 14 days of receiving your order. You will receive instructions on how to return the items.

Return Conditions

• Items must be returned in their original condition, unworn, and with all tags attached.

• You are responsible for the cost of returning the items unless the product is faulty or not as described.

Refund Processing
Once we receive the returned items and verify their condition, we will process your refund within 14 days. Refunds will be made using the same payment method used for the original purchase.

Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us immediately. We will cover the cost of return shipping and provide a full refund or replacement.

Exclusions
Certain items may be excluded from the right to cancel for hygiene reasons (e.g., lingerie) or if they are personalized/customized.

Contact Us
For any questions regarding returns or refunds, please contact our customer service at aleksandrcodevuedeveloment@gmail.com